Legal

Terms of Use

The terms on which you may use the Balfor Home Care+ website.

Last updated: 15 September 2026

This website is operated by Balfor Group Limited (“Balfor Home Care+”). By using the site you accept these terms.

About this site

The information on this website is provided for general information about our home-care services. It does not constitute medical, legal or professional advice, and should not be relied on as a substitute for a proper assessment of an individual’s care needs. We take reasonable care to keep information accurate and up to date but make no guarantees to that effect.

Enquiries

Making an enquiry through this site does not create a contract for care. Any care services we provide are subject to a separate written agreement and a needs assessment.

Intellectual property

The content, design and logo on this site are owned by or licensed to us and may not be copied or reused without our permission.

Links to other sites

Where we link to external websites (for example, an NHS or government website), we are not responsible for their content or availability.

Liability

To the extent permitted by law, we are not liable for any loss arising from use of this website. Nothing in these terms limits our liability for death or personal injury caused by negligence, or for anything else that cannot be excluded under law.

Governing law

These terms are governed by the law of England & Wales, and the courts of England & Wales have exclusive jurisdiction.

Contact

Questions about these terms? Email cecile@balfor.co.uk or call 0121 260 0002.